Privacy Policy

Aumni Health – Privacy Policy

This Privacy Policy describes how Aumni Health Inc. (“Aumni”, “we”, “our”, or “us”) collects, uses, and protects information when you use our applications and services, including AumniCare and AumniPod (collectively, the “Platform”).

The Platform is designed for use by authorized healthcare organizations, including hospitals and assisted living facilities, and their staff, caregivers, patients, and family members.

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1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, role, and organization affiliation.
• Health-Related Information: Care plans, medications, vitals, observations, and other care-related data entered by authorized users.
• User-Generated Content: Messages, notes, activity updates, and other content created within the Platform.
• Usage Data: Log data, device information, and interaction data used for system performance, security, and analytics.
• Support Communications: Information provided when contacting us for support.

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2. How We Use Information

• Provide and operate the Platform
• Enable care coordination, communication, and workflow management
• Maintain and improve system performance and reliability
• Ensure security, integrity, and compliance
• Respond to support requests and inquiries

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3. User-Generated Content and Messaging

The Platform enables authorized users to create and share content, including messages, care notes, and updates.

This content:

• Is accessible only to authorized users within the same organization
• Is not publicly visible
• Is managed in accordance with organizational policies and applicable regulations

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4. Access and Account Control

Access to the Platform is restricted to authorized users provisioned by participating healthcare organizations. There is no public account registration.

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5. Data Sharing and Disclosure

We do not sell or rent personal information. We may share information:

• With healthcare organizations that use the Platform
• With service providers supporting system operations
• When required by law or regulatory obligations
• To protect the security, safety, and integrity of the Platform

Aumni processes data on behalf of healthcare organizations that use the Platform.

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6. Third-Party Integrations

The Platform may integrate with third-party systems (such as electronic health records or facility systems) as authorized by the organization using the Platform.

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7. Data Security

We implement administrative, technical, and physical safeguards to protect information, including encryption and secure access controls. The Platform is designed to support healthcare environments that require compliance with applicable data protection standards, including encryption in transit and at rest where applicable.

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8. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, and support healthcare record requirements.

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9. Your Rights and Choices

Depending on your role and applicable laws, you may request:

• Access to your data
• Correction of inaccurate information
• Deletion of your data (subject to legal and operational requirements)

Requests may be made through your organization or by contacting us directly.

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10. Account Deletion

To request account deletion, please contact: support@aumnihealth.com

We will delete account information and associated data where permitted, except where retention is required for:

• Legal or regulatory compliance
• Security and fraud prevention
• Healthcare record integrity

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11. Cookies and Tracking

We may use cookies and similar technologies on our website to improve user experience and analyze usage. These are not used to track users across third-party apps or services.

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12. Children’s Privacy

The Platform is not intended for independent use by children. Any data relating to minors is managed by authorized caregivers and organizations.

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13. No Medical Advice

AumniCare does not provide medical advice, diagnosis, or treatment recommendations. The Platform is intended solely to support care coordination, communication, and documentation workflows.

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14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

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15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: support@aumnihealth.com
Company: Aumni Health Inc.
Last Reviewed: April 2026