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Aumni App Support

Welcome to Aumni support. This page provides support information for AumniCare and AumniPod.

Apps Covered

  • AumniCare – caregiver and staff application
  • AumniPod – family and resident communication application

How We Can Help

  • Login and access issues
  • App usage questions
  • Troubleshooting technical problems
  • Questions related to account access or app functionality

Important Access Information

AumniCare and AumniPod are provided through participating organizations and facilities. App access typically requires login credentials issued by your organization or facility.

Contact Support

For support, please contact us at:

Email: support@aumnihealth.com

Response Time

We aim to respond to support inquiries within 1–2 business days.

Frequently Asked Questions

Do I need an account to use the app?

Yes. AumniCare and AumniPod require login credentials associated with a participating organization or facility.

I cannot log in. What should I do?

First, confirm you are using the email address or login details provided by your organization or facility. If you still cannot access the app, contact us at support@aumnihealth.com.

Can I create an account on my own?

In most cases, accounts are provisioned through a participating organization or facility. If you are unsure about access, please contact your organization directly or email us for guidance.

Privacy

To learn how we handle data, please review our Privacy Policy.

Account Deletion Requests

If you would like to request deletion of your account or associated data, please email support@aumnihealth.com with the subject line Account Deletion Request.

Please include your name, the app you use, your organization or facility name, and the email address associated with your account so we can process your request.